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Help Center
Traffic Racer Open World
Quick help for TROW – payments, online store, account, and technical issues.
FAQ
Frequently Asked Questions
Here are some quick answers to common questions. For detailed help, check the sections below or contact support.
Begin your journey in Time Mode or Bomb Mode. Take it slow, master the handling, then push your speed and try Two-Way Mode with traffic coming both ways!
Keep playing and complete Daily & Weekly Tasks to unlock awesome new content — including Online Races and Online Open World adventures.
Keep playing and complete Daily & Weekly Tasks to unlock awesome new content — including Online Races and Online Open World adventures.
To level up, you need to earn XP. You can gain XP by completing Daily Tasks, Weekly Tasks, and Achievements.
Make sure to log in every day to receive fresh tasks — the more tasks you complete, the more XP you earn.
As you level up, you’ll unlock new rewards, features, and game modes, so staying active pays off!
Make sure to log in every day to receive fresh tasks — the more tasks you complete, the more XP you earn.
As you level up, you’ll unlock new rewards, features, and game modes, so staying active pays off!
Cloud Saving protects your game progress so you don’t lose your cars, coins, levels, and achievements — even if you change or reset your device. Follow the steps:
Tips
Extra Advice
1. Make sure the game is downloaded from Google Play (other sources may not support cloud saving).
2. Install and sign in to Google Play Games (using your Google account).
3. Restart the game → open Settings → go to “Cloud Save”.
If you see a date/time of your last save, congratulations — your progress is safely backed up!
If not, repeat the steps above and ensure Play Games is properly logged in.Tips
•Keep Google Play Games updated to avoid sync issues.
•Use the same Google account if switching devices.
•A stable internet connection is required for cloud syncing.
Extra Advice
•Open the game online occasionally so it can sync your latest progress.
•Avoid uninstalling the game before checking Cloud Save status.
•Switching devices? Just log in with the same account — your progress will download automatically.
Cloud Saving protects your game progress so you don’t lose your cars, coins, levels, and achievements — even if you change or reset your device. Follow the steps:
Tips
Extra Advice
1. Enable Game Center and iCloud Drive in your phone settings.
2. Restart the game → open Settings → tap “Cloud Save”.
If you see a last save date, your progress is synced and secure.
If not, go back and verify Game Center + iCloud are enabled.Tips
•Make sure you are logged into Game Center with your Apple ID.
•iCloud must have available storage for saving data.
•When changing devices, just log in to the same Apple ID to restore progress.
Extra Advice
•Open the game online occasionally so it can sync your latest progress.
•Avoid uninstalling the game before checking Cloud Save status.
•Switching devices? Just log in with the same account — your progress will download automatically.
If you’re unable to make purchases inside the game, you can always use our Online Store. It’s easy to use and supports most bank cards and various payment methods.
If in-game purchases are available but not going through, please check your internet connection and verify your payment details. If the payment was charged but you didn’t receive your items, wait a few minutes and restart the game.
Still nothing? Contact support and provide your Player ID, payment receipt or a screenshot, and the date & time of the purchase, and we’ll help you resolve it.
If in-game purchases are available but not going through, please check your internet connection and verify your payment details. If the payment was charged but you didn’t receive your items, wait a few minutes and restart the game.
Still nothing? Contact support and provide your Player ID, payment receipt or a screenshot, and the date & time of the purchase, and we’ll help you resolve it.
Buying from our Online Store is easy.
If not, open the in-game store and press Restore Purchases to sync them.
1. Log in using your ID (found in the in-game store under your name).
2. Add items to your cart.
3. Open cart → Check Out.
4. Choose payment method and pay.
5. Switch back to the game — items arrive within 5–10 seconds.
If not, open the in-game store and press Restore Purchases to sync them.
To play No Hesi Mode with friends, follow these steps:
Tips
1. Make sure you and your friends are connected to the same server.
2. One player clicks Create Room, then shares the room code with the others.
3. Friends enter the room code and join the lobby.
4. Once everyone is inside, the host starts the game.
Tips
•Avoid using Automatic Server Selection — different speeds or connections may place players on different servers, preventing you from joining each other.
•If someone can’t join, have all players manually pick the same region/server and try again.
Practice is the most important factor.
In performance tuning, increase your car controls to improve stability and make car turning easier and more responsive.
If you use gyroscope controls, try tuning the sensitivity settings to find what feels most comfortable for you.
If you use steering wheel controls, try tuning steering angle to find what feels most comfortable for you.
In performance tuning, increase your car controls to improve stability and make car turning easier and more responsive.
If you use gyroscope controls, try tuning the sensitivity settings to find what feels most comfortable for you.
If you use steering wheel controls, try tuning steering angle to find what feels most comfortable for you.
Need more help?
Contact us
If you still need help, you can reach us directly using any of the channels below.
